Supporting information
Privacy notice.
How information submitted through this corporate website is handled.
This notice explains how personal information is handled when somebody visits the Fountain Video Productions corporate website, sends an enquiry, or submits a complaint or takedown request.
1. Who is responsible
Fountain Video Productions (they) operates this corporate website and is the controller for personal information collected through it. The operator of the production business is Fountain Video Productions.
2. What we collect
When you submit an enquiry or a complaint, we collect the information you provide (name, email, organisation, message content) and basic technical information (source page, approximate time). We do not set marketing cookies or build advertising profiles through this website.
3. Why we use it
We use this information to respond to your enquiry, keep records of complaints and takedown requests, and operate the website. The lawful basis is our legitimate interest in operating a responsible corporate website and responding to relevant requests.
4. Who we share it with
We do not sell personal information. We share it only with the operators that host the website and the email service that delivers our replies, and only with competent authorities when required by law.
5. How long we keep it
Enquiry and complaint records are kept for up to 24 months unless a longer period is required by law. Technical logs are kept for up to 90 days.
6. Your rights
You can request access, correction or deletion of your personal information by contacting our privacy contact. You can also complain to the relevant data-protection authority.
7. International transfers
Personal information is processed in the United Kingdom and the European Economic Area. Where information is transferred outside that region, we use appropriate safeguards.
8. Changes to this notice
Material changes are posted on this page with an updated effective date.